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Shipments in Italy and abroad are made by express courier EXCLUSIVELY TO THE ADDRESS INDICATED BY PAYPAL . As required by the laws that regulate trade, all shipments are accompanied by a receipt which can be used as a document certifying the validity of the guarantee. In the event that the customer requires invoicing , a specific request must be made at the time of the order by writing to email@example.com . For items on sale, the invoice shows the discounted amounts.
Orders are shipped from Monday to Friday from 12:00 to 17:30. Orders placed during the weekend will be processed starting the following Monday morning.
Orders for items that are already available are shipped on the first working day following the one in which the order was placed, subject to confirmation of the availability of the goods. Your credit card will be charged on the day of your order. In all cases MICHI SRL reserves the right to postpone the shipment if events with causes of force majeure occur.
All Customers who place an order establish a commercial relationship with MICHI SRL and therefore undertake to accept delivery of their package. If for any reason the customer refuses delivery of the shipment or requests that it be returned to the sender, any shipping costs charged to MICHI SRL will be deducted from any refund due to the customer.
MICHI SRL shipments are insured against theft and accidental damage. Once the shipment reaches its destination, the insurance loses its validity.
Shipments are made EXCLUSIVELY TO THE ADDRESS INDICATED ON YOUR PAYPAL ACCOUNT OR CREDIT CARD, check that the goods destination address is the same as indicated on your Paypal account.
The products displayed on this site are shipped to Italy and Europe by express courier, the tariffs vary according to the destination , any duties and/or customs charges are the responsibility of the customer.
Italy: For orders over € 99.00, shipments in Italy are free (excluding Venice and the islands-Campione d'Italia-Livigno). Otherwise, for orders under €99, the shipping cost is €12.
Europe: We ship to Germany (20 €) , Austria (20 €) , Luxembourg (20 €) , Belgium (20 €) , Denmark (20 €) , Netherlands ( 20 €) , Slovenia (20 €) , France (25 €) , United Kingdom (excluding zip code BT-JE-ZE) (25 €), Poland (25 €) , Czech Republic (25 €) , Hungary (25 €) , Croatia (25 €) , Portugal (30 €) , Spain ( €30) , Sweden (€30 ).
In Europe, for orders over €200/€300/€350 (depending on the destination), shipping is free .
The timing is 24-48 hours for Italy from the time of taking charge by the courier. The times for Europe are 7-14 days. working from the time of taking charge by the courier.
For shipments to countries not listed, please contact us and we will let you know the shipping rate.
MICHI SRL is not responsible for any delays due to force majeure.
Deliveries of the goods are understood to be made on the ground floor, address number of the addressee. Make sure to enter a delivery address and a telephone number when ordering where there is always a person in charge of collecting the goods . In the event of absence, the courier leaves a notice on which the methods for establishing contact will be indicated . Contact the courier within the terms indicated on the notice.
The courier carries out n. 2 delivery attempts, after which the package will go into storage, with collection by the recipient at the courier's office within n. 3 days working. If the collection does not take place within the aforementioned terms, the package will return to the sender with additional charges to be borne by the customer . The third and each subsequent delivery has an additional cost of 9 euros.
MICHI SRL is not responsible and will not be responsible for additional shipping costs due to the absence of the recipient. If the recipient does not collect the package, the goods will return to the office and all expenses will be charged to him.
* Shipments to Livigno and Campione d'Italia must be agreed in advance with the retailer and include shipping costs + customs clearance.
* Shipments to Venice and the smaller islands must be agreed in advance with the retailer. The rates for these destinations are higher than for the rest of Italy.
* Rates for shipments abroad vary according to the destination.
DATE OF SHIPMENT
Orders are shipped from MICHI SRL, from Monday to Friday from 10:00 to 17:30. Orders placed during the weekend will be processed from the following Monday morning. We would like to remind our new customers that MICHI SRL can ask Paypal to verify the transaction, even by contacting the counterparty bank, before the actual charge is made to the customer's credit card. This verification could cause some delay in the shipment of your first order. The shipment of the goods will be carried out compulsorily to the billing address of the same. Orders for items already available are shipped on the first working day following the one in which the order was placed, subject to confirmation of the availability of the goods and bank verification for our new customers. Your credit card will be charged on the day of the order. During the period of sales or promotions, shipments may take longer. In all cases MICHI SRL reserves the right to postpone the shipment if events with causes of force majeure occur.
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